It was originally focused on quality system ISO 9000 certification, but it has evolved to support companies in management excellence development, following EFQM as the reference model.
Relevant activities are: management benchmarking, sectorial analysis, elaboration of Guides to deploy management tools adapted for the forging industry (autocontrol, maintenance, customer satisfaction measurement…), non-quality costs evaluation, experiences interchange and international view, training by Euskalit, the Basque Advanced Management Agency, etc.